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Common Questions

• How do I cancel a booking?

  If you have booked the reservation directly with the hotel over the phone or online, you have up until 3pm the day before your arrival to cancel. Cancel your online reservation or call +353 91 513 200 to speak to our reservations team.

• Do you have to pay for parking at Maldron Hotel Sandy Road Galway?

  Parking is complimentary for guests and visitors

• What are the hotels Sat Nav co-ordinates?

  Latitude 53.2860258 / Longitude -9.045065900000054

• What is the hotels Eircode / Post Code?

  The Eircode is H91 ET6N

• What time is check in and check out?

  Check in is 3pm and check out is midday.

• How can I upgrade my stay?

  To upgrade to our Junior Suites, it is an extra €50 per night and to upgrade to a Penthouse, it is an extra €100 per night.

• Does a public Bus service pass by Maldron Hotel Sandy Road Galway?

  Yes, the 407 bus, it runs every 15 minutes. If you are coming from the hotel and you are going into town, the 407 bus stop is on the Headford Road beside Terryland Shopping Centre (Dunnes Stores) and it takes you to Eyre Square stop 2. If you are coming from town and you are going to the hotel, the 407 is at stop 2 on Eyre Square you get off at the bus stop on the Headford Road across from Terryland Shopping Centre (Dunnes Stores)

• Does Maldron Hotel Sandy Road Galway provide travel cots?

  Yes, at time of booking please note it in the comments or give us a call 091 513200 to reserve one.

• What payment options are available at Maldron Hotel Sandy Road Galway?

  We accept all major credit cards including Visa, MasterCard and American Express. We also accept Debit/ laser cards. Payment can also be made by cash and by One For All vouchers and vouchers that have been purchased through our hotel or online.

• How do I amend my booking?

  If you have booked your reservation directly with us over the phone or through our website, amendments can be made over the phone.

• Is your hotel pet friendly?

  No pets allowed, guide dogs only.