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Common Questions

• Do you have to pay for parking at Maldron Hotel Sandy Road Galway?

  No, Maldron Hotel Sandy Road offers complimentary parking for guests and visitors.

• Are there spa facilities onsite?

  No, we no longer have spa facilities on site.

• Does your hotel have a pool?

  No, we do not have a pool on site.

• What's the best way to get to the hotel from the airport?

  Dublin airport – Galway: There are buses running from 5am until 12:30am each day with gobus, citylink and bus Eireann. You can also get a taxi to Heuston station if you wish to take the train from 7:35am to 7:35pm.

  Shannon airport – Galway: Bus Eireann runs a bus from 7:10am until 10pm every day.

  Knock airport – Galway: Bus Eireann runs a bus from 8:55am until 8pm every day.

  The train and bus station are located just a 15 minute walk from us here with a taxi costing between 6 – 9 euro.

• Do you have underground parking?

  Yes, we have complimentary underground parking available to all our guests.

• What time does dinner start at?

  Food is available from 12pm – 9pm within the bar while the restaurant opens at 5:30pm.

• What time does the bar close at?

  Midweek – Last call is at 11:30pm

  Friday & Saturday – Last call at 12:30am

  Sunday – Last call at 11pm

• Is there a gym?

  Yes, we have a quaint fitness suite which all guests have complimentary access to.

• Is there anywhere to buy an adapter?

  We have adapters available in our vending machines.

• What are the hotels Sat Nav co-ordinates?

  Latitude 53.2860258 / Longitude -9.045065900000054

• What time is breakfast served?

  Breakfast is served:
  Monday – Friday 7am – 10am
  Saturday & Sunday 8am – 11am

• What is the hotels Eircode / Post Code?

  The Eircode is H91 ET6N.

• What time is check-in and check-out?

  Check-in is 3pm and check-out is 12pm.

• How do I amend my booking?

  If you have booked your reservation directly with us over the phone or through our website, amendments can be made over the phone. Give us a call at +353 (0)91 513 200.

• How do I cancel a booking?

  If you have booked the reservation directly with the hotel over the phone or online, you have up until 2pm the day before your arrival to cancel. Cancel your online reservation or call +353 (0)91 513 200 to speak to our reservations team.

• How can I upgrade my stay?

  Upgrade your stay to an Executive Room for €40 or a Superior King Room for €20 on your check-in or with our reservations team directly.

• What payment options are available at Maldron Hotel Sandy Road Galway?

  We accept all major credit cards including Visa, MasterCard and American Express. We also accept Debit/ Laser cards. Payment can also be made by cash and by One For All vouchers and vouchers that have been purchased through our hotel or online.

• Does a public Bus service pass by Maldron Hotel Sandy Road Galway?

  Yes, the 407 bus runs every 30 minutes. If you are coming from the hotel and you are going into town, the 407 bus stop is on the Headford Road beside Terryland Shopping Centre (Dunnes Stores) and it takes you to Eyre Square stop 2. If you are coming from town and you are going to the hotel, the 407 is at stop 2 on Eyre Square you get off at the bus stop on the Headford Road across from Terryland Shopping Centre (Dunnes Stores).

• How far away is the Hotel to the City Centre?

  The hotel is located just a 15/20-minute walk to the city centre. There are taxis available at the touch of a button that cost between 6-9 euro and there is also a bus stop located just outside the hotel with all bus times available at reception.

• Does Maldron Hotel Sandy Road Galway provide travel cots?

  Yes, at the time of booking please note it in the comments or give us a call +353 (0)91 513 200 to reserve one.

• Is the hotel wheelchair accessible?

  Yes, the hotel is fully wheelchair accessible. There are lifts from the car park up to reception and all the floors. We also have 13 ground floor rooms. 61 of our rooms have walk-in showers and we also have 8 fully accessible rooms with wet rooms.

• Is the hotel a non-smoking hotel?

  Yes, Maldron Hotel Sandy Road is a fully non-smoking hotel.

• Is the hotel pet friendly?

  No, the only animals allowed within the hotel are service dogs.