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King hotel room in Galway city

Frequently Asked Questions

1.Do you have to pay for parking at Maldron Hotel Sandy Road Galway?

Parking is complimentary for guests and Visitors

2.What are the hotels Sat Nav co-ordinates?

Latitude 53.2860258
Longitude -9.045065900000054
Altitude 3m

3.What is the hotels Post Code?

The Post code is H91 ET6N

4.What time is check in?

Check in is 3pm

5.What time is check out?

Check out is 12pm

6.Is there a Hairdressers on site?

We don’t have a hairdressers on site, there is Peter Marks in Terryland Shopping Centre, a 2 minute walk from the Hotel.

7.How can I upgrade my stay?

To upgrade to our Junior Suites, it is an extra €50 per night and to upgrade to a Penthouse, it is an extra €100 per night.


8.What room types do you have?
9.Does a public Bus service pass by Maldron Hotel Sandy Road Galway?
  • Yes, the 407 bus, it runs every 20 minutes.
  • If you are coming from the hotel and you are going into town, the 407 bus stop is on the Headford Road beside Terryland Shopping Centre (Dunnes Stores) and it takes you to Eyre Square stop 2.
  • If you are coming from town and you are going to the hotel, the 407 is at stop 2 on Eyre Square you get off at the bus stop on the Headford Road across from Terryland Shopping Centre (Dunnes Stores)
10.Do you run a shuttle bus into town?

We don’t run shuttle bus into town, but all the information you need to know about public bus service, see point 10.

11.Do you run a shuttle bus from Shannon Airport/ Dublin Airport/ Knock Airport?

We don’t provide a shuttle bus from the airports., but please find timetables for airport shuttle buses to Galway below.
Dublin Airport 
Shannon Airport 
Ireland West Airport, Knock 

12.Are taxis available from the hotel?

Yes, they can be pre booked at the front desk.

13.Does Maldron Hotel Sandy Road Galway provide travel cots?

Yes, at time of booking please note it in the comments or give us a call 091 513200 to reserve one.

14.Do you have meeting rooms?

Yes, we have 5 meeting rooms. The Kirwan Suite, Darcy Suite, Blake Suite

15.What payment options are available at Maldron Hotel Sandy Road Galway?

We accept all major credit cards including Visa, MasterCard and American Express. We also accept Debit/ laser cards. Payment can also be made by cash and by One For All vouchers and vouchers that have been purchased through our hotel or online.

16.How do I cancel a booking?

If you have booked the reservation directly with the hotel over the phone or online, you have up until 3pm the day before your arrival to cancel it with the hotel.

17.Is Laundry/ Dry Cleaning available?

Dry cleaning can be sent out by hotel in the morning and can usually take a full working day and is brought back to the room once cleaned.

18.Are One 4 All vouchers accepted?

Yes we accept One 4 All vouchers.

19.How do I amend my booking?

If you have booked your reservation directly with us over the phone or through our website, amendments can be made over the phone.

20.Is your hotel pet friendly?

No pets allowed, guide dogs only.

21.How do I check availability and current rates?

On the main home page of the site, there is a search engine that you enter the date you want to stay and it directs you to the rate that is available for the date you want.

22.Are menus available?

Please find links to our menus below

23.Do you provide a babysitter?

Yes once you pre book, we can organise a babysitter.